WARRANTY

KUFU Quick Release Modular Drawer System is manufactured to the highest quality standards using a combination of aluminium, Composite panels, injection mould parts, coated parts, brass and steel parts, electronics, OPTIONAL - Lithium battery and LED components. 

Private and Recreational Usage Warranty Periods

Electronics and lighting, including Battery pack, lenses: 1 year.

Structure and slides: Limited Lifetime  

Mounting Platform: 3 years

Commercial Usage Warranty Periods

Drawer system - including Electronics and lighting, Battery packs, lenses: 1 year.

Our commitment to correct problems:

Subject to the limitations and exclusions described in this limited warranty, the Manufacturer will remedy defects in workmanship or materials by providing one of the following remedies at its option and without charge to the original purchaser for parts: (a) repairing the defective portion of the KUFU Drawer system Product or (b) replacing the entire KUFU Drawer system Product. In addition, the Manufacturer may elect at its option not to repair or replace the KUFU Drawer system Product, but rather issue to the original purchaser a refund equal to the purchase price paid for the KUFU Drawer system Product or a credit to be used towards the purchase of a new KUFU Drawer system Product.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If the drawer system is modified or added to in any way the warranty is void and ADR compliance will no longer apply as the product’s tested dynamics and structural integrity has been altered.

What Is Not Covered

This limited warranty expressly excludes:

• Damage or defects caused by normal wear and tear, cosmetic rust, scuffs, scratches, carpet, TPE trim, edgings, accidents, unlawful vehicle operation, installation in a non-supported vehicle or installed in a vehicle which does not match the KUFU Product’s SKU-intended fitment or use, or modification of the product, or any types of repairs of a KUFU Product other than those authorised or provided by the Manufacturer.

Failure to observe manufacturer care, cleaning, and maintenance instructions.

• Damage or defects resulting from conditions beyond the Manufacturer’s control and specifications including, but not limited to modification, misuse, overloading, sharp objects, liquid spillage, chemicals or solvents, fire or heat or failure to assemble, install or use the KUFU Product in accordance with the Manufacturer’s written instructions or guidelines included with the KUFU Product or separately made available to the original purchaser.
• Damage to the contents of the KUFU Product or vehicle from flying or loose cargo stored in or on the KUFU Product.

• TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE MANUFACTURER BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ECONOMIC LOSS, WHETHER RESULTING FROM NONPERFORMANCE, USE, MISUSE, OR INABILITY TO USE THE KUFU PRODUCT OR THE MANUFACTURER’S NEGLIGENCE

Notification Procedures

If the KUFU Product does not conform with the terms of this limited warranty, the original purchaser must promptly notify the Manufacturer in writing upon discovery of the nonconformity. In order to receive remedies under this limited warranty, a warranty claim must have been registered with UMHAUER PRODUCTS AUSTRALIA by the original purchaser, must describe the nature of the products nonconformity, proof of purchase and be accompanied with photos or video. The limited warranty period commences from date of purchase. To make a warranty claim, proof of purchase documentation and serial number of products must be supplied with returned product (copy of purchase invoice). All claims under this warranty should be made by returning the product for evaluation to and Authorized dealer at your cost or to UMHAUER PRODUCTS AUSTRALIA, Rear of 153 Ash Road Leopold Victoria 3224 Australia.

Repairs or modifications made to the KUFU Product by other than the Manufacturer or its authorized agent will nullify this limited warranty. Coverage under this limited warranty is always conditioned upon the owner’s compliance with these required registration, notification, and repair procedures.

Product registration may be performed at: warranty@umhauer.com.au